Terms

    1. Validity of Terms of Sale
1) The terms and conditions of sale apply to the buyer (hereinafter Consumer) and the company Egard OÜ from the vikingbrand.eu online store. (hereinafter the Online Store) when purchasing goods and services.
2) The online store reserves the right to make changes to the terms of sale. These changes are reflected on the website vikingbrand.eu
    
 2. Price information
1) For purchases with a total amount of less than 40 euros, the transport price according to the destination chosen by the Consumer will be added to the price.
2) Prices are valid from the time the order is placed until the expiration date of the paid order (1 day after the order is placed).
3) If the order has been submitted before the change of the sales conditions or prices, the conditions valid at the time of placing the order shall apply to the legal relations between the Consumer and vikingbrand.eu.
4) The online store reserves the right to make changes in sales prices. These changes will be reflected on the website.
    
 3. Making an order
1) Add the desired products to the shopping cart.
2) To place an order, first click on the "Place an order" link in the shopping cart.
3) Next, choose whether you want to place the order as a one-time or regular customer (if there is such a distribution in the online store).
4) On the ordering page, fill in the required data fields, select the method and location of product delivery. You can then conveniently pay the bill via a bank link or other payment solutions in banks as a euro payment. Details for making a euro payment, including all applicable national taxes and surcharges, can be found on the invoice displayed after confirming your order.
5) Please fill in the fields on the data and order confirmation page carefully, as the accuracy and correctness of the information provided depends on the prompt and smooth delivery of the products you have purchased and the subsequent settlement of disputes and claims.

 4. Entry into force of the sales contract
1) With the contract of sale of goods, the online store undertakes to hand over to the Consumer the existing, manufactured or future acquisition of the goods by the online store, and the consumer undertakes to pay the online invoice for the Goods and accept the Goods.
2) Orders that have not been paid for will be canceled 1 day after the order is placed.
3) The sales contract enters into force after the payment made by the Consumer to the bank account of the Online Store.
    
 5. Delivery
1) After the sales contract enters into force, the online store assembles the order and hands it over to the company's logistics partners for delivery.
2) The delivery terms indicated on the e-shop's website are valid from the moment the order amount is received in the online store's bank account.
3) In order to deliver without delay, care must be taken and true and valid data must be provided when entering the delivery data when placing the order.
4) The online store is not responsible for the delay in the delivery of the goods if the goods have been handed over to the logistics partners on time, but the delay in delivery is due to circumstances that the online store could not influence or foresee.

  6. Right of return
1) After receiving the order, the Consumer has the right to withdraw from the contract entered into in the e-shop without giving a reason within 14 days.
2) In the event of deterioration of the condition of the object to be returned, the Consumer shall be liable for the decrease in value due to the use of the object only if he or she has used the object in a manner other than necessary to ascertain the nature, characteristics and functioning of the object. In order to ascertain the nature, characteristics and functioning of the item, the consumer should handle and use the item only as he would normally be allowed to do in a shop.
3) To return the goods, contact customer support via e-mail info@vikingbrand.eu
4) The consumer must return the goods immediately.
5) The customer does not have to return the goods through a logistics company if the online store has agreed to pick up the goods itself.
6) Upon receipt of the goods, the online store shall return to the consumer immediately, but not later than after 14 days, all fees received from the consumer on the basis of the contract, except for transport costs.
    
 7. Force majeure
1) The online store is not liable for damages caused to the Customer or delay in the delivery of the goods if the damage or delay in the delivery of the goods is due to circumstances which the online store could not influence or foresee.

 8. Processing of personal data
1) By entering data in the online store and with the corresponding confirmation, the Consumer grants the right to collect and process the Consumer's personal data (name, contact telephone number, parcel delivery and / or home address, e-mail address) and forward personal data to the logistics partner for delivery.
2) The Online Store has the right to use the address of the Consumer's residence or location to transmit advertising and other information to the Consumer.
3) The consumer has the right at any time to prohibit the collection and use of his personal data, unless this is necessary for the collection of a claim arising from the contract or for the delivery of the goods.
4) The use of electronic personal data for direct mail only takes place if the Consumer has given his or her separate consent on the website.
5) When paying for purchases with encrypted data communication with banks, the Consumer ensures the security of personal bank IDs and there is no access to them in the Online Store.
6) Egard OÜ is the chief processor of personal data

 9. Procedure for submitting claims
1) The online store is liable for non-compliance with the terms and conditions of the goods sold to the Consumer or for defects that appear within two years from the delivery of the goods to the Consumer.
2) In the event of a defect, the consumer has the right to turn to the online store within two months at the latest, submitting an invoice on the basis of which the purchase of the goods was paid for.
3) If there is a defect in the goods, please stop using the goods.
4) The online store and the Consumer shall agree on the repair or replacement of the defective goods.
5) The Online Store shall not be liable for any defects in the product due to the fault of the Consumer, which have arisen as a result of improper storage or improper use of the product.
6) In case of non-compliance or defects of the product, please forward the claim to the e-mail address info@vikingbrand.eu, where the name of the customer, contact telephone number, order number and a precise description of the non-compliance or defect of the product are indicated.
7) A complaint regarding the discovery of non-conformity or defects of a product must be submitted within two months as of the discovery of the non-conformity or defect of the product.
8) All claims shall be reviewed and the Consumer shall be contacted as soon as possible, but not later than within 14 days from the receipt of the claim.
9) The consumer has the right to demand a reduction in the purchase price or termination of the contract from the online store and recover the goods if the online store cannot repair or replace the goods, the repair or replacement fails, the online store has not eliminated the defect within a reasonable time. .
    
 10. The consumer's right to apply to the Consumer Complaints Board
1) Contact the European Union Consumer Advice Center to resolve problems that arise in the Member States of the European Union.